Technical Support

SUPPORT CONSULTING SERVICE PHON-CARE:

PHON-CARE provides a 24/7 hotline to act as a center for receiving and operating channels of care and distribution of customer support services via hotline: 0834.011.880 and on zalo platforms , viber, whatsApp…depending on the platform the customer is using.

Customer service call center through the following steps:

Step 1: Identify the error, tell us:

• Error displayed on the user screen.
• How the device is working.
• When does the error start and other errors occur at the same time.
• What did you do to fix the error and did the problem change from the original?

Step 2: PHON-CARE ssquickly dispatches the right engineer to support Customers across platforms.

Step 3: PHON-CARE will contact the person reporting the error to confirm the error has been fixed and offer the next solutions.

PHON TECH COMPANY always has 07 dedicated engineers to support Customers through platforms in Vietnam..